The length and terms of warranty on each product is set by the manufacturer. Some manufacturers require you to register your product with them with a specified time frame, please refer to the paper work included with your product. If you need assistance with a warranty claim after our 30 day return policy, please contact the manufacturer of your product . Depending on the product and the manufacturer you may be responsible for the shipping expenses of any replacement or warranty parts. If the manufacturer requires the product to be returned, you are responsible for sending the item or parts back to the manufacturer. If you ordered a product with a logo, we do not warranty the logo or paint colors used in the logo.
Remember we are not responsible for water damage caused by a fountain including but not limited to; manufacturer defects or misuse by customers. We are not responsible for damage to any area where a fountain is placed including but not limited to carpet, hardwood floors or walls or furniture. Fountains need to placed in an area that will not be affected by the water. Carefully, read all setup and maintenance instructions and inspect the fountain for any damage prior to filling the unit with water.