Top Five Frequently Asked Fountain Questions

My fountain sounds like a waterfall and I want it to sound like a babbling brook. How do I adjust the sound level?
Luckily, most fountains come with adjustable flow pumps. This means that the pump has a switch on it that controls the force of the water. Simply using this adjuster will change the volume of the water. With slate fountains, always wet the surface of the slate before running the fountain so that the water flows down properly.

If you would like to decrease the water sound, you can add river rocks to the basin of your fountain which will decrease the 'splashing' noise when the water drips back into the reservoir.

The water level in the reservoir basin of your fountain also affects the volume of the water sound. If you decrease the water level (always making sure that the pump is entirely submerged), the volume will increase, and vise versa.

How do foggers work?
The fog is created using ultrasonic technology. How cool is that?

I really want a fountain, but am concerned about the maintenance. How much work is required to keep a fountain running and looking nice?
Once set up, fountains simply need to be wiped clean every now and then, and the water level needs to be maintained to prevent damage to the pump. A good way to remember to re-fill your fountain is to make a habit of doing it whenever you water your plants. We recommend fountain water treatments to prevent the growth of algae as well as the build-up of mineral deposits. Add a drop for each gallon of water.

Do I need to use distilled water?
Using distilled water is recommended due to the fact that over time, your fountain will develop pink or white stains from mineral deposits in hard water that are aesthetically unappealing and can interfere with the function of the fountain.

Will the water from my indoor fountain splash onto the floor?
When fountains are properly assembled, there should not be excessive splashing. Professionally manufactured indoor water fountains are designed not to splash. The instructions received along with your fountain will provide information about setting up your fountain in order to minimize splashing, but here are a few helpful hints:

• Make sure that the fountain is perfectly level. If it is askew even a little bit, splashing may occur.
• Always maintain a water level that is no higher than 1/2" from the top of the basin. However, ensure that the basin is always more than halfway full as this, too, will cause splashing.
• Try not to place the fountain in a spot where it can potentially be bumped into.
• In humid environments, fountains will often develop condensation on the outside of the pan, so be sure to place it where it will not damage the surface it is set on.
• Try adding a few river rocks to the basin; this often minimizes splashing and is also a way to decrease water sound.
• Try wetting he surface of the fountain (whether it is slate, pebbles, or any other material). This will break the surface tension of the water and allow it to flow properly.